Sucess Story - NLA

THE COMPANY

With hundred of millions of pages dating to the mid 1800s, the National Library of Australia (NLA) has a treasure of of books, newspapers, magazines, microfiche, microfilms and slides. With age, these were difficult to preserve and catalog. NLA looked to viable – read reliable and cost effective – options to convert these into searchable, content readable across all standard device forms..

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THE CHALLENGE

NLA is a Government body using public funds and was accountable to achieve the best results with the lowest budgets. The challenge was to design and implement a system with 3 important aspects – 99.9% accuracy and content integrity, a smooth and seamless production process to convert documents – step by step, a flexible service provider willing to adapt to changing needs. NLA chose iSolve and SCS(our Australian partner).service

KEY OUTCOMES ACHIEVED

  • Customer footfall and walk-in trends
  • Optimum resource allocation inside saloon services based on customer walk-in insights
  • Increased customer confidence due to a predictable and consistent waiting time.
  • Control on revenue inflow across all franchisee through centralized billing platform
  • Business predictability

ADDED IMPLEMENTATIONS

  • Loyality program integration
  • Social media integration
  • Online payment

We make your vision come true

Together we can create a new success story